Returns
We want you to be completely satisfied with your purchase from Shirinoku.com. If, for any reason, you are not happy with your order, you may return it within 30 days of the purchase date for a full refund.
Conditions for Refund:
1. Items must be unused and in their original condition.
2. The original packaging must be intact.
3. Proof of purchase must accompany the return.
How to Initiate a Return:
1. Send an email to info@shirinoku.com with your order number, details of the item(s) you wish to return, and the reason for the return.
2. Await approval and further instructions from our customer service team.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
Refund Process:
Once we receive your returned items and confirm their eligibility, we will process your refund promptly. Please allow 7-10 business days for the refund to reflect in your original payment method.
For any questions or concerns, feel free to contact us at info@shirinoku.com.
Thank you for choosing Shirinoku.com. Your satisfaction is our priority.
Conditions for Refund:
1. Items must be unused and in their original condition.
2. The original packaging must be intact.
3. Proof of purchase must accompany the return.
How to Initiate a Return:
1. Send an email to info@shirinoku.com with your order number, details of the item(s) you wish to return, and the reason for the return.
2. Await approval and further instructions from our customer service team.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
Refund Process:
Once we receive your returned items and confirm their eligibility, we will process your refund promptly. Please allow 7-10 business days for the refund to reflect in your original payment method.
For any questions or concerns, feel free to contact us at info@shirinoku.com.
Thank you for choosing Shirinoku.com. Your satisfaction is our priority.
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